Autoship is a convenient way to ensure your J Bio Serum products arrive regularly and that you never run out, saving you the hassle of having to reorder each time you need to purchase more product. By signing up for Autoship Program you are abiding by the following Autoship Terms and Conditions.
You must have a valid email address and a Credit Card and/or Debit Card to set up and participate in Vitacell, LLC Autoship Program.
By placing an Autoship order, whether by online, placing a telephone order through a Sales Representative, facsimile, by mail, or otherwise, you are bound by these Vitacell, LLC Autoship Terms and Conditions.
Autoship Order Placement
By placing an Autoship order, you authorize Vitacell, LLC to automatically place and ship you an order for your selected Autoship items, on a scheduled date determined by your order frequency selection on your initial Autoship order.
Autoship Order Final Order Amount
Your Autoship Order’s final total may vary due to changes in price, tax rates, and/or shipping costs. Your order total will include:
Sales tax, if applicable, will be applied to each Autoship order.
Shipping cost, will be applied based on the shipping method you selected on your initial Autoship Order e.g. if you selected 2nd day shipping on your original order, this shipping method will be used for all subsequent Autoship orders. Your actual shipping cost will be the current rate, for your shipping method. If you want to change your Autoship Order’s shipping method, you would call customer service at 866-569-3254.
Autoship Order Payment
By placing an Autoship order, you authorize Vitacell, LLC to charge the credit card you provided for subsequent Autoship orders until you cancel your Autoship order. Unless modified by you, the credit card you used to set up the initial Autoship order will be charged for subsequent orders. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
If your credit card is declined at time of Autoship order placement, your order will not be placed and you will be notified that your Autoship payment has failed and you need to update your credit card information. Once your payment information is corrected, your Autoship order will be placed. To update your credit card information, you should contact customer service at 866-569-3254 or log onto your account at www.jbioserum.com to update your information.
Credit Card and Debit Card payment will be the only valid payment type accepted for Autoship Order payment. Store Credit, Gift Certificates, Checks, PayPal, and Bill Me Later will not be accepted.
Autoship Order Notifications
A pre-order Autoship notification, Autoship order confirmation email and a shipment confirmation email will be sent after each Autoship order is processed and shipped. Once an Autoship order is scheduled, no emails will be sent before subsequent Autoship order shipments are processed.
At the time of order placement, any backordered item(s) on your Autoship order will be indicated on your order confirmation.
Autoship Order Backordered Items
Any backordered Autoship order item(s) will be shipped as soon as they become available.
A backordered item will not affect the Autoship order schedule for the backordered item. Subsequent Autoship orders of that item will continue to be shipped according to the schedule you specified when you set up the initial Autoship order. 30, 60, or 90-day intervals will run from the date you set up the initial Autoship order, not from the date that an item was last shipped.
Cancellation of Autoship Orders
Canceling subsequent Autoship orders can be done by contacting customer service at 866-569-3254 or by logging onto your account at www.jbioserum .com and disabling this feature. You can modify or cancel your Autoship order at any time before the subsequent order is processed.
Canceling an Autoship Order will stop all future shipments of that order.
Canceling an Autoship item will stop all future shipments of that item.
To resume your Autoship Order after you have cancelled it, you will need to create a new Autoship Order under your account.
Changing of Your Autoship Order
Modifying subsequent Autoship orders is easy. Simply by logging onto your account at www.jbioserum .com and updating your order or by contacting customer service at 866-569-3254. You can perform the following modifications to your Autoship Order(s):
Update payment information
Update billing / shipping addresses
Change the order frequency of an item
Remove items from you Autoship order
Acceptance of Autoship Terms and Conditions
Cancel your Autoship order
By placing an Autoship order, whether online at www.jbioserum.com, by placing a telephone order through a Vitacell, LLC Sales Representative, facsimile, by mail, or otherwise, you are agreeing to be bound by these Vitacell, LLC Autoship Terms and Conditions, as well as Vitacell, LLC general Terms and Conditions.
Vitacell, LLC reserves the right to update or revise these Autoship Terms and Conditions at any time. If Vitacell, LLC makes material changes to these Autoship Terms and Conditions, we will provide you notice by posting a notice on the website for 30 days. If you do not accept these Terms and Conditions or any changes proposed by Cell Essentials, your only remedy is to cancel your Autoship Order(s).
Vitacell, LLC may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site.
4521 Eat Jensen St., Suite 105
Mesa, AZ 85205
P.O Box 21887
Mesa, AZ 85277
Customer Service Number: